Account verification – your documents

In order to protect your identity and funds, and for us to comply with our anti money-laundering obligations, we need to verify your personal information.

Please upload copies of the following documents to verify your account:

  • Valid ID: The front and back of your photo ID, passport or driving license
  • Proof of Address: Utility bill or an official document from the last 3 months

Please upload copies of the following documents to verify your chosen payment method:

  • Credit Card: We need to see the whole card, both back and front, but you can cover your CCV and also the middle of the credit card number (we need to see the first 6 and last 4 digits).
  • Skrill: Needs to show the "Personal Info" tab under "Settings" in your Skrill account.
  • Neteller: Needs to show your email address and Neteller ID number in your Neteller account.
  • EcoPayz: Needs to show the “Account Statements” page under “Manage my account” and the “Transaction details” from your deposit made to us.
  • Bank: We need to see your bank statement, as a document or a print screen, including your deposit to us, your name, IBAN and the banks logo.

Take colour photos or scans of the documents and save them as PDF, PNG or JPG files. Please make sure all edges and corners are visible. In the copy of your credit card, please make sure that only the first six and the last four digits of the card number are visible. You may upload up to 6 documents.

The documents must be in your own name, in which you created your account, and all communication should be from the email address you used when registering. Please note that additional information and documents may be requested.

Rest assured that all documents and personal information provided will be processed in accordance with Betfinal’s Privacy Policy.

Submit documents

Please select the requested files from your computer using the “Browse” button.

Each document you select will be displayed below. To remove a selected document before uploading it, click the red “X” button to the right of the file name.

When you have added all the requested documents, click “SUBMIT ALL”. Your documents will automatically be uploaded and you’ll see the status of each one separately.

Attention: PDF, PNG or JPG files only.

Uploaded files
Uploaded files will show here. Please contact the Betfinal Support Team if you have any questions.